Shipping policy
SHIPPING POLICY
Last updated: October 11, 2026
MISTKIN currently ships to addresses within the United States, canada, UK.
ORDER PROCESSING
Orders are processed after payment has been confirmed. Processing time may vary by product, fulfillment location, order volume, weekends, and holidays.
Unless a different timeframe is clearly displayed on the product page or at checkout, your order will be shipped within 30 days after it is placed.
DELIVERY ESTIMATES
Any delivery date or delivery range displayed on the product page, at checkout, or in an order confirmation is an estimate unless expressly stated otherwise.
Delivery may be affected by carrier delays, severe weather, holidays, address issues, fulfillment delays, and other circumstances outside our reasonable control.
If we cannot ship within the promised timeframe, or within 30 days when no shorter timeframe was promised, we will contact you with an updated estimate and provide the option to accept the delay or cancel the affected order for a refund.
SHIPPING CHARGES
Any applicable shipping charge will be displayed before you complete checkout.
TRACKING
When tracking is available, it will be sent to the email address provided with your order. Tracking information can take several business days to update after the shipment is created.
MULTIPLE PACKAGES
Items from the same order may be fulfilled from different locations and may arrive in separate packages. When this happens, you will not be charged additional shipping beyond the amount shown at checkout.
ADDRESS ACCURACY
Please review your shipping address carefully before completing an order.
If an address is incorrect or incomplete, contact support@mistkin.com immediately. We cannot guarantee an address change after processing begins.
The customer may be responsible for additional shipping costs caused by an incorrect or incomplete address entered during checkout, except where the error was caused by MISTKIN.
DELAYS AND MISSING PACKAGES
If tracking has not updated for an extended period, or your order has not arrived within the communicated delivery estimate, contact support@mistkin.com with your order number.
We will review the shipment with the fulfillment provider or carrier and determine the appropriate next step.
A package marked as delivered may require confirmation with household members, neighbors, building management, or the carrier before a replacement or refund decision is made.
CONTACT
Shipping questions:
MISTKIN
Email: support@mistkin.com
Website: https://mistkin.com